FAQ

The old control panels are no longer available. Use the smart table below as a guideline to choose your control panel.

Contact us for further informations.

That may depend.  To check, you can rub the hose with a damp, clean cloth, then sniff the cloth. If it has picked up an odor, the hose is getting permeable and you will never eliminate the odor until you replace the hoses.  Tecma HosePlus has an extreme low permeability with 5 year warranty.

Just avoid using products such as vinegar, acetone, trichlorethylene. Avoid using solvents so as not to affect the rubber components. Moreover, avoid using gel and foams in order not to obstruct the vent valves. Do not dispose of harmful substances into the sea.

Any available marine fitting with the right ID connection.

5 years (longest time in the market) thanks to the high quality butyl rubber with extreme low permeation.

No extra-ordinary warranty period on PVC hoses.

Never heat a hose to make it bend tighter than it wants bend willingly. Tecma Hoses are already extremely flexible (see bending radius specifications) and shall not require much efforts to get installed.

In case of replacement, it is highly recommended to replace all : Hose to pump out, hose to macerator, vent line, etc).

Thetford Aqua Rinse Plus combines performance with freshness. It enables a more effective flush and keeps the flush water clean. The intense lavender fragrance leaves a nice smell in the toilet and Aqua Rinse Plus leaves hygienic protective layer in the toilet bowl.

Cassette Tank Cleaner should be dosed and used according to the instructions on the label. An extra tip: warm water (max. 40 degrees C) will increase the cleaning action.

Thetford toilets are made out of plastic and have several parts (seals, foams) which need special products to maintain. Our products are specially developed to guarantee safe cleaning of these specific parts and trouble-free and comfortable use of your portable or Cassette toilet for a long lifetime. Household cleaners may cause permanent damage to the seals and other toilet components.

Empty tank exclusively at a designated location at marinas and rinse thoroughly with clean water.

Often a consumer is not aware of the use of the vent button. The vent button should be used while emptying the waste holding tank. To empty the tank without splashing, press and hold the vent button with your thumb while the pour out spout is pointing downwards.

The toilet can be used with the blade open or closed. This is a personal choice of the user of the toilet. To open the blade, pull the blade handle as described in the user manual. Make sure that the blade is completely closed after use.

Toilet consists of 2 sections: the upper section is a combined flush water tank and toilet bowl with detachable seat and cover. The lower section is the waste-holding tank. See more details in product brochure, website or user manual.

The Porta Potti 565 differs not only in its unique design from the Porta Potti 365/335, it also distinguishes itself with its new shape, seating height and unique features (e.g. toilet roll holder, integrated control panel, level indicator waste-holding tank and flush-water tank).

Normally a control panel and a pump are enough. Any case, keeping a kit of rubber hoses too will make it possible to reset a completely toilet. Inlet solenoid is normally a very reliable component.

Tecma macerator pump is able to discharge through any kind of tube (armovir, PVC, safe odor….). Check the diameter. Is it possible to flush into DN32, but this reduced section requires more power. Whenever is possible, use DN40.

Plastic and rubber components of the toilet have been tested with several commercial cleaning agents. Normally no problem has been found. Any case, products containing vinegar, acetone, trielina and generic solvents must be avoided, because they can make the rubber fragile. Avoid the usage of products in gel or in foam, because they could close the air vent tube.

Tecma products do not need a specific maintenance or winterization. Any case, the usage of additives could be helpful (Thetford Tank Freshener) to maintain the discharge pipeline clean. This kind of product helps in avoiding odors and in flushing. It is safe for plastics and tubes. For inlet pump and solenoids, keep the strainers clean.

Yes. In this case a “Y” fitting is needed, in spite of “T” ones, to drive the flow to the tank. Always add a siphon break to prevent siphoning.

Check the video: Tecma toilets system set up – YouTube