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Home > Services > Tips

Tips

General tips

General tips

Macerator Toilets

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How to choose the proper control panel

The old control panels are no longer available. Use the smart table below as a guideline to choose your control panel.

Obsolete

Suggestion Note
Multiframe 1P Multiframe SFT 2P Same design, better functionality
Argent 1P /Argent 2P/

Touch 1P /2P

Multiframe SFT 2P Better design, better functionality
Touch SFT Multifunction Better design, better functionality
Premium Touch SFT Multifunction

Better design, same functionality

Premium Plus
Premium Touch

Contact us for further informations.

 

How to keep your toilet clean

Thetford offers a pleasantly-scented toilet fluid for the flush-water tank and a variety of waste-holding tank products. Aqua Rinse keeps the flush water fresh, ensures a smooth flush and leaves a protective layer. All products for the waste-holding tank suppress unpleasant odours, stimulate the breakdown of waste, reduce the formation of gas, protect moving parts and help keep your waste-holding tank fresh and clean. For the differences between the distinguishing qualities of each waste-holding tank product go to Products/Care, cleaning & maintenance on this website.

How to remove tank deposits

With Thetford Cassette Tank Cleaner. It thoroughly cleans the inside of the waste holding tank and removes the stubborn (calcium) deposits.

Bathroom Cleaner

Wipe the surface down with a soft, dry cloth to give it a nice, glossy finish.

Deposits in the rinse water?

No problem! First clean out the flush-water tank, following our factory-specific instructions.

WHY: For a fresh and clean start and optimal performance of Aqua Rinse Plus, clean your flush-water tank before the first use by following these instructions.

WHAT NEEDED: Household bleach + bucket/watering can

HOW:

Prepare a solution using 100ml household bleach per 10L of flush-water tank capacity. Prepare as much solution as needed to completely fill your flush-water tank.
Fill the flush-water tank completely with the prepared solution.
Leave it in for 24 hours.
Drain the flush-water tank by using the drain tube or flushing system.
Then fill the flush-water tank completely with fresh water and leave it in for 5 minutes.
Drain the flush-water tank again.
Repeat step 5+6 to make sure no bleach is left behind.

Note

Do not use together with other products.
Exceeding the stated dose or recommended duration could damage your Thetford toilet

Aqua Soft

Ordinary toilet paper can cause clogging. Use Aqua Soft toilet paper instead. This toilet paper is super-soft, dissolves quickly, prevents clogging and makes it easier to empty the waste-holding tank.

Our ‘green’ products

Our ‘green’ products Aqua Kem Green are absolutely safe to empty into a septic tank

Cleaning

Ceramic is suitable for toilet application for the surface high level of hygiene. Use only non abrasive, non-petroleum products to clean the pump. Never use household cleaners,
which can contain bleach. Bleach, strong acid or petroleum-based products can cause irreversible damage to the rubber component of the macerator pump.

Tissue

Tecma is designed to process only toilet paper. Do not use other kind of tissue paper or kitchen paper towel. Thetford’s Aqua-Soft toilet paper is recommended.

Waste

Only human waste and toilet paper should be put in to the toilet. Never flush foreign materials (e.g. paper towels, pre-moistened wipes, condoms, feminine hygene products, dental floss, household garbage, etc.)

Bad odors

If you have bad odours, be sure the smell is really coming out from the toilet. Sometimes the hot environment and the absence of usage could cause the drying of the water in the siphons of shower and sink (smaller than the toilet one). The siphon are used as “water traps”. Once they are dry, a direct connection for the air from the sewage and the bathroom is created. Then you have the bad odor. If the odor is from the toilet it means there is direct connection with the tank. Check that the system is designed properly and that, after use, the toilet remains isolated from the tank with a water trap.

Flushing the toilet – 2 buttons control panel

Press “BEFORE USE” before using the toilet. This will fill the toilet with a small amount of water. Press “AFTER USE” after using the toilet. This will start the flushing cycle: At the end of the cycle the toilet will remain empty. The amount of clean water used for the flushing can be adjusted. Recommended water level is 1 cm above ceramic discharge hole.

Flushing the toilet – 1 button control panel

After pressing the button, the flushing cycle will start automatically. At the end of the cycle the toilet will be refilled with a small amount of water ready for next use.The amount of clean water used for the flushing can be adjusted. Recommended water level is 1 cm above ceramic discharge hole.

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